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Terms & Conditions

1. Introduction

Welcome to EnfinityMart. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and EnfinityMart governing your use of our website and the purchase of products available therein.

By accessing or using any part of our website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

2. Definitions

  • "We," "Us", "Our" refer to EnfinityMart, the owner and operator of enfinitymart.com.

  • "You," "Your", "User" refer to any individual accessing or using our website.

  • "Products" refers to any items listed for sale on our website.

3. Eligibility

By using our website, you represent and warrant that you are at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract. If you are using the website on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.

4. Account Registration

To access certain features of our website, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.

  • Maintain and promptly update your account information to keep it accurate and complete.

  • Maintain the security of your password and accept all risks of unauthorized access to your account.

  • Notify us immediately if you discover or suspect any security breaches related to your account.

5. Orders and Payments

Order Acceptance and Cancellation

All orders placed through our website are subject to acceptance by EnfinityMart. We reserve the right to refuse or cancel any order for any reason, including pricing errors, product availability limitations, or issues flagged by our fraud detection system.

Pricing and Payment

All prices are displayed in the currency specified on our website and include applicable taxes unless stated otherwise. Prices and product availability are subject to change without notice.

Payment must be made at the time of purchase using the payment methods available at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

6. Shipping and Delivery

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. A confirmation email will be sent once your order is processed.

Shipping Method & Delivery Times

We offer both domestic and international shipping. Costs and delivery times are calculated at checkout based on the selected shipping method and destination.

  • Standard Shipping (US): 3–5 business days—$6.99

Delivery times are estimates and may be affected by carrier delays, weather, or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on order weight, shipping method, and delivery destination. Free shipping promotions may be offered on eligible products or order totals from time to time.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.

Customs and Import Duties

International orders may be subject to customs and import duties upon arrival. These charges are the sole responsibility of the recipient. EnfinityMart has no control over these fees and cannot predict their amount.

Delayed or Lost Packages

If your package has not arrived within the estimated window, appears lost in transit, or is marked "delivered" but not received, please contact us within 7 days of the expected delivery date at support@enfinitymart.com. We will work with the carrier to investigate and resolve the issue.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. EnfinityMart is not responsible for delivery failures caused by incorrect or incomplete address information. Additional shipping charges may apply if an order is returned due to address errors.

Split Shipments

Orders with multiple items may be shipped separately and arrive at different times, particularly if fulfilled from different warehouse locations.

7. Returns and Refunds

Return Policy – 7-Day Timeline

We offer a 7-day return policy. You have 7 days from the date of delivery to request a return. To be eligible, items must be in their original condition—unused, with tags attached (if applicable), and in original packaging. Proof of purchase is required.

If your return is accepted, we will provide instructions on how and where to send your package. Items returned without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at support@enfinitymart.com along with photos, and we will resolve the issue as quickly as possible.

Non-Returnable Items

The following items cannot be returned:

  • Custom or personalized products

  • Personal care goods, open grooming items, and cosmetics

  • Gift cards

  • Items explicitly marked as non-returnable

If you are unsure whether an item is returnable, please contact us before placing your order.

Refunds

Once your returned item is received and inspected, we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 14 business days. Please allow additional time for the refund to appear depending on your bank or payment provider.

Exchanges

We do not currently offer direct exchanges. To get a different item, please return the original following the steps above and place a new order for the desired product.

Late Returns

Returns received after the 7-day window may be subject to a restocking fee of up to 15% or may be declined depending on the item's condition.

8. Intellectual Property Rights

Ownership

All content on enfinitymart.com—including text, graphics, logos, images, audio, video, software, and other materials—is the property of EnfinityMart or its licensors and is protected by applicable intellectual property laws.

Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our website without prior written permission.

License

Subject to your compliance with these Terms, EnfinityMart grants you a limited, non-exclusive, non-transferable license to access and use the website solely for personal, non-commercial purposes. This license does not include any resale or commercial use of the website or its contents.

Trademarks

All trademarks, logos, and service marks displayed on our website are the property of EnfinityMart or respective third parties. You are not permitted to use these marks without prior written consent.

9. User Conduct

Prohibited Activities

You agree not to:

  • Violate any applicable law or regulation.

  • Infringe on the intellectual property rights of others.

  • Transmit any material that is defamatory, offensive, or otherwise objectionable.

  • Disrupt or interfere with the security or functionality of our website.

User Content

By submitting content to our website, you grant EnfinityMart a worldwide, non-exclusive, royalty-free, perpetual, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent and warrant that you own or control all rights to the content submitted.

10. Privacy Policy

We value your privacy. Our Privacy Policy, incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

11. Disclaimer of Warranties

Our website and all content, products, and services are provided on an "as is" and "as available" basis. EnfinityMart makes no representations or warranties of any kind, express or implied, regarding the operation of the website or the accuracy of any information, content, or products, unless otherwise specified in writing.

12. Limitation of Liability

To the fullest extent permitted by applicable law, EnfinityMart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our website.

  • Unauthorized access to our servers or your personal data.

  • Any interruption or cessation of website transmission.

  • Any bugs, viruses, or malicious code transmitted through our website by third parties.

  • Any errors or omissions in website content.

13. Indemnification

You agree to indemnify, defend, and hold harmless EnfinityMart, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, damages, and costs — including reasonable attorneys' fees — arising out of your use or misuse of our website, your violation of these Terms, or your violation of any third-party rights.

14. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website after any changes signifies your acceptance of the updated terms.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be deemed severable and will not affect the validity of the remaining provisions.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any other legal notices published on enfinitymart.com, constitute the entire agreement between you and EnfinityMart regarding your use of our website, superseding any prior agreements or understandings.

18. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: support@enfinitymart.com

  • Website: enfinitymart.com

  • Phone: +1 (720) 796 3344

  • Address: 1500 N Grant ST, Denver, CO 80203, United States

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