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Pet essentials
• [Note] The Aqara Hub M1S Gen 2 requires a secure 2.4 GHz Wi-Fi network connection（*Please disable 5 GHz Wi-Fi while using dual-band Wi-Fi. Not support Wi-Fi 6). Each Aqara Hub M1S Gen 2 can link with up to 128 Aqara devices, requiring Aqara Zigbee repeaters. Utilizing the latest Zigbee 3.0 protocol ensures compatibility with all existing and newest Aqara devices based on the quickest, most stable, and energy-efficient technology.
• Proximity] Ensure the Hub M1S Gen 2 is within 400 inches of the Wi-Fi router. Also, ensure both the Hub M1S Gen 2 and the router are on the same local area network (LAN). When integrating with Apple HomeKit using the Apple Home hub, ensure the Home hub and your phone share the same LAN. Zigbee2MQTT and comparable third-party USB dongles are not officially supported by Aqara. Full product functionality may be limited or unavailable. **The hub M1S only supports 2.4GHz Wi-Fi networks.
• [Wireless Command Center] The Hub M1S Gen 2 seamlessly connects all Aqara devices, enabling integration across Aqara’s sensors and home automation devices. It facilitates control of connected lights and appliances from your smartphone. Use the Aqara Home app to set schedules, timers, and scenes, simplifying home management. The Hub M1S Gen 2 collaborates with all Aqara Zigbee devices (** Not Support third-party Zigbee devices) to establish a comprehensive, smart home automation system.
• [Emphasis on Security] The 2-watt speaker in the Hub M1S Gen 2 doubles as an alarm or doorbell, offering customizable automations and the option to upload personalized ringtones. Alongside the Aqara Alert System, it backs all four HomeKit alarm modes. Its premium components and sleek design not only elevate room aesthetics but also ensure reliability with consistent airflow through its perforated base. Moreover, it boasts support for WPA3, bolstering Wi-Fi security and reliability.
• [RGB Light and Illumination Sensor] The M1S Gen 2 features a built-in RGB light with 18 powerful LEDs and a diffuser. It can function as an alarm, accent, or night light, offering configurable brightness and color. Unlike its predecessor, it includes a fully functional illumination sensor usable in automations via the Aqara Home app. The dimensions of Aqara Hub M1S Gen 2 are 3.14 x 3.14 x 1.63 inches.
• [All-Round Compatibility] The Aqara Hub M1S Gen 2 ensures compatibility of your Aqara devices with various smart home ecosystems and voice assistants, including Apple HomeKit, Google Assistants, Alexa, and IFTTT. Note: Not all Aqara child devices are universally compatible with all platforms. Please refer to specific device details. Feel free to contact us if you have any questions.
At EnfinityMart, we are committed to delivering your lifestyle upgrades and everyday essentials safely, securely, and on time. This policy outlines how we process and ship your orders across the United States and beyond.
Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and holidays). Once your order is successfully processed and dispatched, you will receive a confirmation email containing your tracking details.
We offer a reliable domestic shipping method to ensure your items reach your doorstep smoothly:
Please note that delivery times are estimates and may occasionally vary due to unforeseen carrier delays, severe weather conditions, or local customs processing.
Keep an eye out for special promotions! We occasionally offer free shipping incentives on eligible products or qualifying orders.
Once your order ships out from our fulfillment center, you will receive a tracking number via email. You can easily monitor your package's journey or check your order status by logging into your account and visiting the "Track Orders" section.
While we strive for flawless delivery, transit delays can occasionally happen. If your package:
Please contact us within 7 days of the expected delivery date at support@enfinitymart.com. We will proactively coordinate with the shipping carrier to investigate and resolve the issue for you promptly.
Please double-check your shipping address and contact details at checkout. EnfinityMart is not responsible for delivery failures, misroutes, or lost packages caused by incorrect or incomplete address information entered by the customer. Additional reshipping charges may apply if a package is returned to us due to incorrect details.
Because we offer a diverse catalog across multiple lifestyle collections, orders containing multiple items may occasionally be shipped separately from different fulfillment locations and could arrive at your door at different times. Rest assured, you will receive tracking numbers for each part of your order.
To ensure fast and reliable delivery, EnfinityMart partners with major, trusted logistics providers. Depending on your destination and the shipping speed selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. Our system automatically assigns the most efficient carrier to ensure the best possible delivery experience.
If you have any questions, comments, or concerns about your shipment, please reach out to our support team anytime:
Thank you for visiting EnfinityMart. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we gather, utilize, and safeguard your information whenever you browse our digital storefront or complete a purchase. By interacting with our website, you consent to the data practices outlined in this policy.
When you browse our catalog, place an order, or reach out to our team, we may collect specific personal details. This includes your name, email address, shipping and billing addresses, and secure payment details. We utilize this information to process transactions, fulfill deliveries, and ensure prompt customer assistance.
We employ cookies and related tracking technologies to monitor site traffic, evaluate performance, and personalize your browsing journey. These tools help us understand user interaction so we can continually optimize our platform.
Your information enables us to process and dispatch your items, provide tracking information, and send crucial updates regarding your purchases.
We utilize your details to answer inquiries, troubleshoot order issues, and provide responsive assistance.
With your explicit consent, we may send periodic updates highlighting new collections, exclusive drops, and special offers. You can opt out at any moment using the unsubscribe link embedded in our emails or by contacting us directly.
We may share necessary data with trusted third-party partners who assist us with web hosting, payment processing, secure shipping, and analytics. These providers are strictly bound to use your data only for authorized operational functions.
We may disclose your personal details when legally obligated to do so or when required to protect our rights, comply with legal processes, or ensure platform safety.
We take data security seriously. We maintain robust administrative, technical, and physical safeguards, including industry-standard SSL encryption, to protect your personal information from unauthorized access, accidental loss, misuse, or alteration.
You retain the right to access, update, or request the deletion of your personal data at any time. To exercise these rights or raise any inquiries regarding your information, please reach out via our contact details below.
EnfinityMart is dedicated to safeguarding user privacy and adhering to applicable regional and international data protection standards. We process personal information only when a lawful basis is established.
Our website may feature external links to third-party partners or platforms. We do not govern and are not responsible for the privacy policies, terms, or content of those external sites. We encourage you to review their policies before sharing personal data.
Our services are not designed for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and suspect your child has provided personal details, please notify us immediately so we can remove the records.
We retain your personal data only as long as necessary to fulfill the purposes detailed in this policy, unless an extended retention period is required by law. Once no longer required, data is securely wiped or anonymized.
Our operations may involve transferring and processing data across regional borders. By using our website, you acknowledge and consent to such data management practices under applicable security standards.
We may periodically revise this Privacy Policy to reflect operational shifts or legal updates. Any modifications will be posted directly on this page with a revised update date.
If you have questions, comments, or concerns regarding this Privacy Policy or your data, please connect with us:
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