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Pet essentials
• Product Usage Instructions: Breez Max connects to a 2.4 GHz Wi-Fi network. It is compatible with any mini-split, window or portable unit that has an IR remote control. If your device doesn't work out of the box, please contact Cielo Customer Support to make it compatible. Breez Max has built-in temperature & humidity sensors that can be calibrated using the app. If the touch buttons don’t respond, press the temperature up & down buttons simultaneously to unlock the touch controls. For optimal placement and control, place Breez Max within 6-12 feet and in the line of sight of your air conditioner.
• AHR Product of the Year Smart Thermostat for Room Air Conditioners: Make your mini-split, window, or portable air conditioners smart (that come with an IR remote). Control your AC from anywhere using your phone or like a thermostat using on-device buttons with the award-winning smart thermostat for mini-splits.
• DIY Easy Set-Up: With an auto-detection algorithm for universal compatibility, Cielo Breez Max digital thermostat for mini split can detect any air conditioner brand and model automatically! The smart air conditioner controller is compatible with over 20,000 models of mini-splits, window, or portable units.
• Comfy Max: With the AI-based Comfy Max ensure your AC only runs when it needs to, preventing overcooling and overheating. With a true thermostat like experience, always keep your home comfy and guarantee energy savings.
• Weekly Scheduling & Presets: Set one-time or repeat schedules for your air conditioner based on your routine. Your schedules will continue running smoothly even if internet connectivity is lost. Enjoy a truly tailored experience with predefined comfort settings including Home, Away, and Sleep.
• Multi-Zone Mini-Split Control: Cielo Breez Max mini-split thermostat offers a unique feature to avoid mode conflict and ensure uninterrupted operation with a multi-zone system. Pair one Breez Max with each indoor unit to synchronize all units to the latest chosen mode or turn off all the other units to avoid mode conflict.
• Intelligent Climate Control: Automate room environment with Comfy Mode, enable geofencing and turn on cooling when you're almost home, track energy usage with usage history feature, keep a track of your air filter status and so much more.
• Better Comfort, More Savings: Designed to take a load off the planet and increase your savings, all without compromising your comfort. Using smart features, save on your cooling & heating bills.
• Multiple Control Options: Works with Alexa, Google Assistant, Siri Shortcuts, Samsung SmartThings, IFTTT, Home Assistant, and Cielo Linked. You can also create HVAC zones by grouping multiple Breez Max for better control.
• Industry's Best Customer Support: Cielo support team is available 9 am-9 pm EST (Mon-Fri). Reach us by email or call, and we will guide you in every way. No long queues, no bots, no delays. We answer 98% calls in less than 2 minutes and guarantee that you will talk to a real person.
At EnfinityMart, we are committed to delivering your lifestyle upgrades and everyday essentials safely, securely, and on time. This policy outlines how we process and ship your orders across the United States and beyond.
Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and holidays). Once your order is successfully processed and dispatched, you will receive a confirmation email containing your tracking details.
We offer a reliable domestic shipping method to ensure your items reach your doorstep smoothly:
Please note that delivery times are estimates and may occasionally vary due to unforeseen carrier delays, severe weather conditions, or local customs processing.
Keep an eye out for special promotions! We occasionally offer free shipping incentives on eligible products or qualifying orders.
Once your order ships out from our fulfillment center, you will receive a tracking number via email. You can easily monitor your package's journey or check your order status by logging into your account and visiting the "Track Orders" section.
While we strive for flawless delivery, transit delays can occasionally happen. If your package:
Please contact us within 7 days of the expected delivery date at support@enfinitymart.com. We will proactively coordinate with the shipping carrier to investigate and resolve the issue for you promptly.
Please double-check your shipping address and contact details at checkout. EnfinityMart is not responsible for delivery failures, misroutes, or lost packages caused by incorrect or incomplete address information entered by the customer. Additional reshipping charges may apply if a package is returned to us due to incorrect details.
Because we offer a diverse catalog across multiple lifestyle collections, orders containing multiple items may occasionally be shipped separately from different fulfillment locations and could arrive at your door at different times. Rest assured, you will receive tracking numbers for each part of your order.
To ensure fast and reliable delivery, EnfinityMart partners with major, trusted logistics providers. Depending on your destination and the shipping speed selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. Our system automatically assigns the most efficient carrier to ensure the best possible delivery experience.
If you have any questions, comments, or concerns about your shipment, please reach out to our support team anytime:
Thank you for visiting EnfinityMart. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we gather, utilize, and safeguard your information whenever you browse our digital storefront or complete a purchase. By interacting with our website, you consent to the data practices outlined in this policy.
When you browse our catalog, place an order, or reach out to our team, we may collect specific personal details. This includes your name, email address, shipping and billing addresses, and secure payment details. We utilize this information to process transactions, fulfill deliveries, and ensure prompt customer assistance.
We employ cookies and related tracking technologies to monitor site traffic, evaluate performance, and personalize your browsing journey. These tools help us understand user interaction so we can continually optimize our platform.
Your information enables us to process and dispatch your items, provide tracking information, and send crucial updates regarding your purchases.
We utilize your details to answer inquiries, troubleshoot order issues, and provide responsive assistance.
With your explicit consent, we may send periodic updates highlighting new collections, exclusive drops, and special offers. You can opt out at any moment using the unsubscribe link embedded in our emails or by contacting us directly.
We may share necessary data with trusted third-party partners who assist us with web hosting, payment processing, secure shipping, and analytics. These providers are strictly bound to use your data only for authorized operational functions.
We may disclose your personal details when legally obligated to do so or when required to protect our rights, comply with legal processes, or ensure platform safety.
We take data security seriously. We maintain robust administrative, technical, and physical safeguards, including industry-standard SSL encryption, to protect your personal information from unauthorized access, accidental loss, misuse, or alteration.
You retain the right to access, update, or request the deletion of your personal data at any time. To exercise these rights or raise any inquiries regarding your information, please reach out via our contact details below.
EnfinityMart is dedicated to safeguarding user privacy and adhering to applicable regional and international data protection standards. We process personal information only when a lawful basis is established.
Our website may feature external links to third-party partners or platforms. We do not govern and are not responsible for the privacy policies, terms, or content of those external sites. We encourage you to review their policies before sharing personal data.
Our services are not designed for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and suspect your child has provided personal details, please notify us immediately so we can remove the records.
We retain your personal data only as long as necessary to fulfill the purposes detailed in this policy, unless an extended retention period is required by law. Once no longer required, data is securely wiped or anonymized.
Our operations may involve transferring and processing data across regional borders. By using our website, you acknowledge and consent to such data management practices under applicable security standards.
We may periodically revise this Privacy Policy to reflect operational shifts or legal updates. Any modifications will be posted directly on this page with a revised update date.
If you have questions, comments, or concerns regarding this Privacy Policy or your data, please connect with us:
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