Creative Scents Black Marble Look 3pc Vase Set – Boho Vases for Decor, Modern Vases for Holding Pampas Grass, Dried/Fresh Flowers, Vases for Living Room - Kitchen, Bedroom, Office, Shelf Decor

At EnfinityMart, we are committed to delivering your lifestyle upgrades and everyday essentials safely, securely, and on time. This policy outlines how we process and ship your orders across the United States and beyond.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and holidays). Once your order is successfully processed and dispatched, you will receive a confirmation email containing your tracking details.

2. Shipping Method & Delivery Times

We offer a reliable domestic shipping method to ensure your items reach your doorstep smoothly:

• Standard Shipping (US): 3–5 business days

Please note that delivery times are estimates and may occasionally vary due to unforeseen carrier delays, severe weather conditions, or local customs processing.

3. Shipping Costs

• Standard Shipping (US): $6.99

Keep an eye out for special promotions! We occasionally offer free shipping incentives on eligible products or qualifying orders.

4. Order Tracking

Once your order ships out from our fulfillment center, you will receive a tracking number via email. You can easily monitor your package's journey or check your order status by logging into your account and visiting the "Track Orders" section.

5. Delayed or Lost Packages

While we strive for flawless delivery, transit delays can occasionally happen. If your package:

• Has not arrived within the estimated delivery window,
• Appears to be stuck or lost in transit, or
• Is marked as "delivered" by the carrier, but you have not received it,

Please contact us within 7 days of the expected delivery date at support@enfinitymart.com. We will proactively coordinate with the shipping carrier to investigate and resolve the issue for you promptly.

6. Incorrect Shipping Information

Please double-check your shipping address and contact details at checkout. EnfinityMart is not responsible for delivery failures, misroutes, or lost packages caused by incorrect or incomplete address information entered by the customer. Additional reshipping charges may apply if a package is returned to us due to incorrect details.

7. Split Shipments

Because we offer a diverse catalog across multiple lifestyle collections, orders containing multiple items may occasionally be shipped separately from different fulfillment locations and could arrive at your door at different times. Rest assured, you will receive tracking numbers for each part of your order.

8. Shipping Carriers

To ensure fast and reliable delivery, EnfinityMart partners with major, trusted logistics providers. Depending on your destination and the shipping speed selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. Our system automatically assigns the most efficient carrier to ensure the best possible delivery experience.

9. Contact Us

If you have any questions, comments, or concerns about your shipment, please reach out to our support team anytime:

• Email: support@enfinitymart.com
• Website: enfinitymart.com
• Phone: +1 (720) 796 3344
• Address: 1500 N Grant ST, Denver, CO 80203, United States