Hatch Restore 3 | Science-Backed Sleep Audio, Circadian Lighting (Putty)

At EnfinityMart, we are committed to delivering your lifestyle upgrades and everyday essentials safely, securely, and on time. This policy outlines how we process and ship your orders across the United States and beyond.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and holidays). Once your order is successfully processed and dispatched, you will receive a confirmation email containing your tracking details.

2. Shipping Method & Delivery Times

We offer a reliable domestic shipping method to ensure your items reach your doorstep smoothly:

• Standard Shipping (US): 3–5 business days

Please note that delivery times are estimates and may occasionally vary due to unforeseen carrier delays, severe weather conditions, or local customs processing.

3. Shipping Costs

• Standard Shipping (US): $6.99

Keep an eye out for special promotions! We occasionally offer free shipping incentives on eligible products or qualifying orders.

4. Order Tracking

Once your order ships out from our fulfillment center, you will receive a tracking number via email. You can easily monitor your package's journey or check your order status by logging into your account and visiting the "Track Orders" section.

5. Delayed or Lost Packages

While we strive for flawless delivery, transit delays can occasionally happen. If your package:

• Has not arrived within the estimated delivery window,
• Appears to be stuck or lost in transit, or
• Is marked as "delivered" by the carrier, but you have not received it,

Please contact us within 7 days of the expected delivery date at support@enfinitymart.com. We will proactively coordinate with the shipping carrier to investigate and resolve the issue for you promptly.

6. Incorrect Shipping Information

Please double-check your shipping address and contact details at checkout. EnfinityMart is not responsible for delivery failures, misroutes, or lost packages caused by incorrect or incomplete address information entered by the customer. Additional reshipping charges may apply if a package is returned to us due to incorrect details.

7. Split Shipments

Because we offer a diverse catalog across multiple lifestyle collections, orders containing multiple items may occasionally be shipped separately from different fulfillment locations and could arrive at your door at different times. Rest assured, you will receive tracking numbers for each part of your order.

8. Shipping Carriers

To ensure fast and reliable delivery, EnfinityMart partners with major, trusted logistics providers. Depending on your destination and the shipping speed selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. Our system automatically assigns the most efficient carrier to ensure the best possible delivery experience.

9. Contact Us

If you have any questions, comments, or concerns about your shipment, please reach out to our support team anytime:

• Email: support@enfinitymart.com
• Website: enfinitymart.com
• Phone: +1 (720) 796 3344
• Address: 1500 N Grant ST, Denver, CO 80203, United States

Thank you for visiting EnfinityMart. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we gather, utilize, and safeguard your information whenever you browse our digital storefront or complete a purchase. By interacting with our website, you consent to the data practices outlined in this policy.

1. Information We Collect

Personal Information

When you browse our catalog, place an order, or reach out to our team, we may collect specific personal details. This includes your name, email address, shipping and billing addresses, and secure payment details. We utilize this information to process transactions, fulfill deliveries, and ensure prompt customer assistance.

Cookies and Usage Data

We employ cookies and related tracking technologies to monitor site traffic, evaluate performance, and personalize your browsing journey. These tools help us understand user interaction so we can continually optimize our platform.

2. Use of Personal Information

Order Fulfillment

Your information enables us to process and dispatch your items, provide tracking information, and send crucial updates regarding your purchases.

Customer Support

We utilize your details to answer inquiries, troubleshoot order issues, and provide responsive assistance.

Marketing Communication

With your explicit consent, we may send periodic updates highlighting new collections, exclusive drops, and special offers. You can opt out at any moment using the unsubscribe link embedded in our emails or by contacting us directly.

3. Disclosure of Personal Information

Service Providers

We may share necessary data with trusted third-party partners who assist us with web hosting, payment processing, secure shipping, and analytics. These providers are strictly bound to use your data only for authorized operational functions.

Compliance with Laws

We may disclose your personal details when legally obligated to do so or when required to protect our rights, comply with legal processes, or ensure platform safety.

4. Security

We take data security seriously. We maintain robust administrative, technical, and physical safeguards, including industry-standard SSL encryption, to protect your personal information from unauthorized access, accidental loss, misuse, or alteration.

5. Your Rights

You retain the right to access, update, or request the deletion of your personal data at any time. To exercise these rights or raise any inquiries regarding your information, please reach out via our contact details below.

6. Regulatory Compliance

EnfinityMart is dedicated to safeguarding user privacy and adhering to applicable regional and international data protection standards. We process personal information only when a lawful basis is established.

7. Third-Party Links

Our website may feature external links to third-party partners or platforms. We do not govern and are not responsible for the privacy policies, terms, or content of those external sites. We encourage you to review their policies before sharing personal data.

8. Children's Privacy

Our services are not designed for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and suspect your child has provided personal details, please notify us immediately so we can remove the records.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes detailed in this policy, unless an extended retention period is required by law. Once no longer required, data is securely wiped or anonymized.

10. International Transfers

Our operations may involve transferring and processing data across regional borders. By using our website, you acknowledge and consent to such data management practices under applicable security standards.

11. Changes to This Policy

We may periodically revise this Privacy Policy to reflect operational shifts or legal updates. Any modifications will be posted directly on this page with a revised update date.

12. Contact Us

If you have questions, comments, or concerns regarding this Privacy Policy or your data, please connect with us:

• Email: support@enfinitymart.com
• Website: enfinitymart.com
• Phone: +1 (720) 796 3344
• Address: 1500 N Grant ST, Denver, CO 80203, United States